AAA Honors Two Mansfield Roadside Provider Suppliers for Remarkable Assistance | Company News

Alison Rombough

MANSFIELD — AAA is honoring two Mansfield roadside services suppliers, Terry’s System Store and Towing and Baker’s Collision Repair, for their excellent services to AAA users.

Out of practically 14,000 company suppliers that give roadside aid to AAA associates in the United States, Terry’s Body Store and Towing and Bakers Collision were being between just 58 roadside support vendors nominated to receive the annual Support Company of Excellence (SPOE) Award.

AAA nominates assistance vendors primarily based on certain conditions, which includes remarkable service to associates, substantial satisfaction with member interaction during a services contact, reaction time, technician training, market recognition, and community involvement.

“Our famous roadside assistance is the top reason why associates sign up for AAA,” said Dave McMullen, president and CEO of AAA Ohio Vehicle Club. “Service companies like Terry’s Human body Shop and Towing and Baker’s Collision Repair service rescue our associates on a daily basis and deliver the greatest in buyer service every single one time, normally going earlier mentioned and past.”

Baker’s Collision Repair:

Baker’s Collision Restore was among the 12 provider companies to receive the SPOE award this year. Proprietor DeLee Powell states her staff cares about their clients and focuses on security. She attributes this award to the company’s sole AAA technician, Matthew Brammer.

“I’m particularly happy of Matt, due to the fact he genuinely does a fantastic work,” said Powell. “He’s just very involved about men and women and their effectively-becoming. The users really like him. People just go on and on and on about how rapid and how proficient he is. We have constantly experienced people today that have called in and been happy.”

Terry’s Body Store and Towing:

Terry’s System Shop and Towing took household Honorable Mention. Operator Terry Tolliver has been functioning with AAA given that December 1998, and at present oversees an operation of 11 vehicles and 13 motorists. These drivers ran 6,833 roadside assistance calls in 2020. Tolliver said this recognition signifies a lot to him and his crew.

“We try to give everybody excellent provider,” said Tolliver. “We try out to take care of them right. We attempt to stay in speak to and permit them know we’re coming, notify them we’re there to enable them, and check out to maintain them smiling and hold their thoughts off their vehicle currently being broke down.”

Equally vendors frequented AAA Ohio Car Club headquarters in Worthington, Ohio for an awards ceremony July 13.

About AAA:

AAA provides far more than 62 million customers with journey-, insurance policies-, economical- and automotive-linked products and services. Considering that its founding in 1902, the not-for-gain, totally tax-spending AAA has been a leader and advocate for the protection and safety of all travelers. AAA golf equipment can be frequented on the net at

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